Massage Therapy and Billing Insurance

Patient’s seeking massage may surprise you with presenting an insurance card. If you own your own business, this can be a big chore to tackle. There are classes involved, and paperwork in order to get everything processed. But it does pay off. The insurance company pays you, instead of your client paying you.

So how do we get started? What do you need to know?

  • How to find out if massage will be covered and what you need to get paid
  • How to fill out billing forms
  • What to charge for your services
  • How to do progress reports
  • How to do intake with your clients
  • What CPT codes you should use
  • What the prescription will need to say
  • How to track bills and payments
  • How to do SOAP Charts that show client improvement and progress
  • How to do progress reports
  • What you need to do if you don’t get paid
  • How to get referrals from doctors

This is all a big chunk to chew. And to make it more confusing, each insurance plan that different patients present will be different. Not only are insurance plans different, but states are different as well. “At first, billing insurance will be a challenging process to learn.  You will be learning as you go but eventually you can learn what cases to take and which ones to stay away from.  You will be able to decide what cases you want to take which will make getting paid a little easier although not totally foolproof.  Even with all that, you may still have challenges in billing insurance,” Julie Onofrio. “The more people who stand up and start billing insurance, writing accurate and informative chart notes, the more insurance companies and doctors will start understanding what we are really doing as massage therapists.”